Please read the following terms and conditions carefully before registering, accessing, browsing, downloading or using the Site (defined below).
The term 'You' and 'User' shall mean any legal person or entity accessing or using Znap on this Znap website (https://www.znap.cash/) or Znap mobile application (iOS and Android) (the "Znap Services"), who is competent to enter into binding contracts.
The terms 'Company, We', 'Us' and 'Our' shall mean the Znap Services and/or the Company, as the context so requires. The headings of each section in these Terms are only for the purpose of organizing the various provisions under these Terms in an orderly manner, and shall not be used by either Party to interpret the provisions contained herein in any manner. Further, it is specifically agreed to by the User that the headings shall have no legal or contractual value.
Znap (mobile app and website) is operated by Inquest Technologies FZE who is Registered and Licenced as a FREEZONE Company under the Rules and Regulations of Dubai Silicon Oasis Authority (DSOA). United Arab of Emirates is our country of domicile" and stipulates that the governing law is the local law. We will not trade with or provide any services to OFAC and sanctioned countries. Znap provides deals / offers / coupons / vouchers from various retailers across the UAE.
The User represents and warrants that:
Some features of the Service enable us to tailor your experience in the Service based on your location. If you decline to provide location information, or if, in our judgment, we cannot verify your location, you will be unable to utilize some features of the Service.
The Company reserves the right, in its sole discretion, to unilaterally terminate the User's access to the services offered on Znap, or any portion thereof, at any time, without notice or cause. The User shall continue to be bound by these Terms and the Policy.
To take benefit of our Services, users must register for an account using their mobile or email or can connect through social media API provided on our Services. Registration may require you to provide us with some personal information (Name, Email Id or other contact details and Password), which the user agrees, is accurate and updated at all times. User accepts that the Password she/he chooses to use is solely their responsibility for maintaining confidentiality of their account with our Services and agrees to be accountable for all activities under the user account. Should you find the need to close or delete or inform us due to any security threats on your account, please do write to us immediately at firstname.lastname@example.org.
Znapay is a payment service that allows users to conduct cashless transactions at partners' outlets via the Website or mobile application. The acceptable mode of payments would be from ANY Visa or MasterCard debit and credit cards in AED currency.
These Znapay terms and conditions ("Payment Terms") must be read and understood before accessing and/or using the Website and its Service. The Payment Terms listed here govern the rights of both the user as well as the Company throughout the transaction process. It also represents a legally binding agreement between the Company (including all its subsidiaries, brands, related and/or associated companies/brands) and you as the user. From time to time, the Payment Terms may be revised. Notification of the update will be posted on all relevant Websites. Any usage of the Website or its Services and/or performance of any transactions after the said updates or revisions, will be deemed that you have read and agree with the updated Payment Terms.
If you are not in acceptance of the revised or amended Payment Terms, you shall immediately discontinue the usage of the Website and all other Services provided by the Company (including all its subsidiaries, brands, related and/or associated companies/brands).
The Service allows transactions to be made according to the price listed on the Website or Znap App or on the Merchant's price list or by entering the agreed amount owed to the Merchant. When a transaction takes place, payment is processed whereby (a) credit card / debit card information is held and (b) price of the transaction is charged to the selected payment method immediately. You will receive payment confirmation on all transactions along with an invoice where applicable made on Znap services via Email to your registered Email address within 24 hours from time of payment being successfully processed.
When using our Service, it is assumed that the stipulated price on each item on the Website or Znap App and/or on the Merchant's price list is mutually agreed upon transacting.
Should payment method fail, we retain the right to request and/or seek payment from you through other avenues. Payment method may be edited by referring to the "Payment" page (mobile application). In the situation whereby payment is unsuccessful due to any reason (expiration, insufficient funds or otherwise), you are responsible to edit your payment method. Failure to do will result in allowing us the authority to continue billing the pre-selected payment method. All responsibility to resolve any/all disputed with your financial institution, credit/debit card issuer or provider of your selected Payment Method, are to be borne by you.
The Company (including all its subsidiaries, brands, related and/or associated companies/brands), in the event of any loss or damages, will not be held liable regardless of the circumstance whether it be contract, tort, negligence, strict liability or other basis arising from the use and/or the access of our Service and/or Website. This includes any third party link to or from the Company's Website. The services listed and provided on the Website constitute a 'willing seller and willing buyer' basis. Thus, the Company is absolved of any form of liability which may occur as a result of any transaction. The exclusion clause is to be taken into full extent as permitted by law.
Znap may provide tools through the Service that enable you to export information to third party services, including through use of an API. By using these tools, you agree that we may transfer such User Content and information to the applicable third party service. Such third party services are not under our control, and we are not responsible for the contents of the third party service or the use of your User Content or information by the third party service. The Service, including our websites, may also contain links to third-party websites. The linked sites are not under our control, and we are not responsible for the contents of any linked site. We provide these links as a convenience only, and a link does not imply our endorsement of, sponsorship of, or affiliation with the linked site. You should make whatever investigation you feel necessary or appropriate before proceeding with any transaction with any of these third parties services or websites.
The User agrees and acknowledges that she/he is a restricted user of this Application, and that she/he is bound not to cut, copy, distribute, modify, recreate, reverse engineer, distribute, disseminate, post, publish or create derivative works from, transfer, or sell any information or software obtained from our Services. Any such use / limited use of the Services will only be allowed with the prior express written permission of the Company. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information contained on the Services is expressly prohibited.
User agrees not to access (or attempt to access) the Znap Services and/or the materials or services by any means other than through the interface provided by the Znap. The use of deep-link, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Application or its content, or in any way reproduce or circumvent the navigational structure or presentation of the Application, materials or any content, or to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Application will lead to suspension or termination of the User's access to Znap Services. The User acknowledges and agrees that accessing or using the Services provided therein may expose her/him to content that she/he may consider offensive, indecent or otherwise objectionable. The Company disclaims any and all liabilities arising in relation to such offensive content on the Services. The User expressly agrees and acknowledges that the services displayed on the Application or Website are not owned by Znap, and that the same are the exclusive property of certain third parties who have chosen to market their services through the Znap Services, and that Znap is in no way responsible for the content of the same. The User may however report any such offensive or objectionable content, which the Company may then remove from the Services, at its sole discretion.
In places where Application permits the User to post or upload data/information, the User undertakes to ensure that such material is not offensive or objectionable, and is in accordance with applicable laws. The User expressly agrees that any such material that is deemed to be objectionable/offensive may be removed from the Application immediately and without notice, and further that the User's access to the Application may also be permanently revoked, at the sole discretion of the Company.
Further undertakes not to:
The User may not transmit any chain letters or unsolicited commercial or junk email/messages to other users via the Application. It shall be a violation of these Terms to use any information obtained from the Application in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another user of the Application without the express prior written consent of the Company.
The User hereby expressly authorizes the Znap to disclose any and all information relating to the User in the possession of Znap to law enforcement or other government officials, as the Znap may in its sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those involve personal injury and theft / infringement of intellectual property. The User further understands that Znap might be directed to disclose any information (including the identity of persons providing information or materials on the Application) as necessary to satisfy any judicial order, law, regulation or valid governmental request.
The User expressly agrees and acknowledges that Znap has no obligation to monitor the materials posted on the Application, but that it has the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms. Notwithstanding this right, the User remains solely responsible for the content of the materials posted on the Application by him/her. In no event shall Znap assume or be deemed to have any responsibility or liability for any content posted, or for any claims, damages or losses resulting from use of any such content and/or the appearance of any content on the Services. The User hereby represents and warrants that he/she has all necessary rights in and to all content provided as well as all information contained therein, and that such content does not infringe any proprietary or other rights of any third party (ies), nor does it contain any libelous, tortuous, or otherwise unlawful or offensive material, and the User hereby accepts full responsibility for any consequences that may arise due to the publishing of any such material on the Application.
Notwithstanding other legal remedies that may be available to it, the Company may in its sole discretion limit the User's access and/ or activity by immediately removing the User's access credentials either temporarily or indefinitely, or suspend / terminate the User's membership, and/or refuse to provide User with access to the Application, without being required to provide the User with notice or cause:
Unless expressly agreed to in writing, nothing contained herein shall give the User a right to use any of the Znap's trade names, trademarks, service marks, logos, domain names, information, questions, answers, solutions, reports and other distinctive brand features, save according to the provisions of these Terms. All logos, trademarks, brand names, service marks, domain names, including material, designs, and graphics created by and developed by the Znap and other distinctive brand features of Znap are the property of the Znap. Furthermore, with respect to the Services created by the Znap, Znap shall be the exclusive owner of all the designs, graphics and the like, related to the Services.
The User may not use any of the intellectual property displayed on the Services in any manner that is likely to cause confusion among existing or prospective users of the Services, or that in any manner disparages or discredits the Company/Services, to be determined in the sole discretion of the Company.
The User is aware all intellectual property, including but not limited to copyrights, relating to said services resides with the said owners, and that at no point does any such intellectual property stand transferred from the aforementioned creators to the Application/Company, or to the User. The User is aware that the Znap merely provides a platform through which the aforementioned services are listed for users of the Application, and the neither the Company nor the Application owns any of the intellectual property relating to the services displayed on the Application.
The User is further aware that any reproduction or infringement of the intellectual property of the aforementioned owners by the User will result in legal action being initiated against the User by the respective owners of the intellectual property so reproduced / infringed upon. It is agreed to by the Parties that the contents of this Section shall survive even after the termination or expiry of the Terms and/or Policy.
Any comments, ideas, suggestions, initiation, or any other content contributed by the User to Znap will be deemed to include a royalty-free, perpetual, irrevocable, nonexclusive right and license for the Company to adopt, publish, reproduce, disseminate, transmit, distribute, copy, use, create derivative works, display worldwide, or act on such content, without additional approval or consideration, in any media, or technology now known or later developed, for the full term of any rights that may exist in such content, and the User hereby waives any claim to the contrary. The User hereby represents and warrants that he/she owns or otherwise controls all of the rights to the content contributed to Znap, and that use of such content by Znap does not infringe upon or violate the rights of any third party. In the event of any action initiated against Znap by any such affected third party, the User hereby expressly agrees to indemnify and hold Znap harmless, for its use of any such information provided to it by the User. Znap reserves its right to defend itself in any such legal disputes that may arise, and recover the costs incurred in such proceedings from the User.
It is expressly agreed to by the Parties hereto that the formation, interpretation and performance of these Terms and any disputes arising here from will be resolved through a two-step Alternate Dispute Resolution ("ADR") mechanism. It is further agreed to by the Parties that the contents of this Section shall survive even after the termination or expiry of the Terms and/or Policy.
Mediation: In case of any dispute between the parties, the Parties will attempt to resolve the same amicably amongst themselves, to the mutual satisfaction of both Parties. In the event that the Parties are unable to reach such an amicable solution within thirty (30) days of one Party communicating the existence of a dispute to the other Party, the dispute will be resolved by arbitration, as detailed herein below;
Arbitration: In the event that the Parties are unable to amicably resolve a dispute by mediation, said a sole arbitrator to be appointed by Znap will refer dispute to arbitration, and the award passed by such sole arbitrator will be valid and binding on both Parties. The Parties shall bear their own costs for the proceedings, although the sole arbitrator may, in her/his sole discretion, direct either Party to bear the entire cost of the proceedings. The arbitration shall be conducted in English, and the seat of Arbitration shall be in the City of Dubai.
The Parties expressly agree that the Terms, Policy and any other agreements entered into between the Parties are governed by the laws, rules and regulations of the United Arab Emirates, and that the Courts Dubai shall have exclusive jurisdiction over any disputes arising between the Parties.
Any and all communication relating to any dispute or grievance experienced by the User may be communicated to Znap by the User reducing the same to writing, and sending the same to the registered office of Znap.